> ## Documentation Index > Fetch the complete documentation index at: https://carat.im/docs/llms.txt > Use this file to discover all available pages before exploring further. # The AI said it would generate it, but nothing happens for days This isn't a system delay or an error. It's a phenomenon unique to AI models called **"hallucination."** ### The truth about the AI's promises Carat's AI agent is a conversational AI model, and **it has no ability to actually schedule tasks or manage a timeline.** When the AI says something like "I'll take care of it tomorrow" or "I'll have it done by this morning," that's a false promise (a hallucination) produced while it generates a natural-sounding reply in context. The AI physically cannot reserve work for a later time, and once your daily usage is used up, no promise it makes will let it generate a video. ### How to use it for smooth generation If you keep a long conversation going, or ask vague questions like "When will it be ready?", the AI is more likely to lose the earlier context and give an off-target answer. The most reliable approach is this: * **Start a new chat:** Open a \[New chat(새 채팅)] instead of continuing in the existing conversation. * **Make a clear request again:** In the new chat, attach the images you've prepared and give a specific command, such as "Make a video with these images." * **Check your usage:** If you see a notice that your daily usage is used up, chatting with the AI further won't move the generation forward. Resume once your credits have refilled, or if you want to continue right away, use a credit top-up or upgrade. Credit renewal timing differs by plan, so see [When do credits reset?](/en/troubleshooting/usage-plan/when-do-credits-reset) for details. If generation still fails with a technical error message even after you've given a clear command in a new chat, please reach out at [help@carat.im](mailto:help@carat.im).