> ## Documentation Index
> Fetch the complete documentation index at: https://carat.im/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Does Carat AI have a customer service phone number or call center?

Carat AI does not operate a call center or phone consultation service. All inquiries can only be made via **email**.

### Please check before contacting us

<Info>
  The fastest way to resolve your issue is to search for your question in the [Carat AI Help Center](https://carat.im/docs) first. Solutions for most issues are already available.
</Info>

<Warning>
  Response times may be delayed during periods of high inquiry volume.
</Warning>

### How to contact us via email

* Send an email to [help@carat.im](mailto:help@carat.im).
* Including relevant screenshots or detailed information with your inquiry will help us respond faster.