> ## Documentation Index
> Fetch the complete documentation index at: https://carat.im/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# My free credits keep showing 0%. Why is that?

The most likely reason your free credits keep showing 0% is that **you've already used up your daily free credits**.

### How to keep using Carat right away

1. **Upgrade to a paid plan (recommended):** Choose a plan on the [upgrade page](https://carat.im/en/upgrade) and instantly get more credits and access to advanced models.
2. **Earn random credits:** **Watch an ad or tap a button to earn random credits** instantly. (Validity: 3 days)

### Check credits and recharge info

* **App:** Bottom \[Profile(프로필)] → Top right \[Menu(메뉴)] (☰) → \[My Credits(내 크레딧)]
* **Website:** Bottom left \[Account nickname(계정 닉네임)]\(on mobile web, open the top-left \[Menu(메뉴)] (☰) first) → \[Settings(설정)] → \[My Credits(내 크레딧)]

### Additional generation restrictions

If you can't generate even with remaining credits, check these two situations:

1. **If an error was recorded in a previous chat**

   If you continue requesting in a chat where generation previously failed due to insufficient credits, the AI may remember the error and repeat the same message. **Try requesting in a new chat.**

2. **If advanced models consume too many credits**

   Advanced models like Google Veo (Veo 3), etc. consume a lot of credits, so **even if you have remaining credits, generation will be restricted if it's less than the minimum required for that feature**. In this case, try using the **Carat Video (LTX) model**, which deducts fewer credits.