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Carat AI does not operate a call center or phone consultation service. All inquiries can only be made via email.

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Please check before contacting us

The fastest way to resolve your issue is to search for your question in the Carat AI Help Center first. Solutions for most issues are already available.
Response times may be delayed during periods of high inquiry volume.

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How to contact us via email

  • Send an email to [email protected].
  • Including relevant screenshots or detailed information with your inquiry will help us respond faster.