How do I delete my account?

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Before deleting your account

• Personal-workspace generations, chat history, and account access cannot be restored after account deletion. Content already shared to a team library is not automatically deleted or copied to the personal workspace when the account is deleted; it remains in the team library.
  • Please back up any important generations or chat history before deleting your account.
• If you have a personal paid subscription, cancel it first under Personal plan subscription management.
• Do not use the personal cancellation path above for a team plan. If you’re a team admin, follow Invite and manage team members to transfer the admin role, then confirm that the new admin can manage team billing and the subscription. If no member can take over, contact Customer Support first.

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How to delete your account

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Website

• 1. On the Carat AI website, click your [Account nickname(계정 닉네임)] at the bottom left.
• 2. Select [Settings(설정)] → [Account Info(계정 정보)].
• 3. Click [Delete Account(탈퇴하기)] at the bottom and follow the deletion process.

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Mobile web (phone browser)

• 1. Open the Carat AI website (carat.im) and log in.
• 2. Tap the [Menu(메뉴)] (☰) icon at the top left.
• 3. Select your [Account nickname(계정 닉네임)] at the bottom of the menu.
• 4. Select [Settings(설정)] → [Account Info(계정 정보)].
• 5. Click [Delete Account(탈퇴하기)] at the bottom and follow the deletion process.

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App

• 1. In the Carat AI app, tap [Profile(프로필)] at the bottom right.
• 2. Tap the [Menu(메뉴)] (☰) at the top right.
• 3. Tap [Delete Account(탈퇴하기)] at the bottom and follow the deletion process.