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Before deleting your account

  • When you delete your account, all data (generated images, videos, chat history, etc.) will be permanently deleted and cannot be recovered.
    • Please back up any important generations or chat history before deleting your account.
  • If you have an active paid subscription, we recommend canceling it before deleting your account.

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How to delete your account

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Website

    1. On the Carat AI website, click your [Account nickname(계정 닉네임)] at the bottom left.
    1. Select [Settings(설정)] → [Account Info(계정 정보)].
    1. Click [Delete Account(탈퇴하기)] at the bottom and follow the deletion process.

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Mobile web (phone browser)

    1. Open the Carat AI website (carat.im) and log in.
    1. Tap the [Menu(메뉴)] (☰) icon at the top left.
    1. Select your [Account nickname(계정 닉네임)] at the bottom of the menu.
    1. Select [Settings(설정)] → [Account Info(계정 정보)].
    1. Click [Delete Account(탈퇴하기)] at the bottom and follow the deletion process.
On mobile web the side menu is collapsed, so your account nickname is not shown by default. Open the top-left [Menu(메뉴)] (☰) first.

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App

    1. In the Carat AI app, tap [Profile(프로필)] at the bottom right.
    1. Tap the [Menu(메뉴)] (☰) at the top right.
    1. Tap [Delete Account(탈퇴하기)] at the bottom and follow the deletion process.