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‘Memory’ is a feature where Carat AI learns and remembers your information (preferences, brand colors, etc.) and automatically applies it in future conversations. This means you don’t have to repeat the same information every time.

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How to save memories

  • Automatic saving
  • Manual saving
Without any special settings, Carat AI automatically learns and saves important information as you chat.

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Managing memories

You can check and manage (edit, delete, turn off) saved memories at any time.

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Settings location

  • Web: Click [Account nickname] at the bottom left → [Customize Settings]
  • App: [Home] → Menu (☰) at the top left → [Memory]
Individual memory managementYou can view and delete individual memories saved during conversations.
Turning off memoryYou can temporarily turn off the memory feature by setting the ‘Reference saved memories’ toggle to OFF.

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Customize Carat

In memory settings, go to ‘Customize Carat’ to configure the following: My information settings:
  • What AI calls you
  • Basic information like your job, preferences, etc.
Carat AI personality:
  • Customize Carat’s personality and characteristics
  • Adjust speaking style and response style
Image memory:
  • Add images to remember with titles
  • Pre-save frequently used images (e.g., company logo, my character)
Using image memoryIf you pre-save your company logo or frequently used character images, you can simply request “Make a banner using the remembered logo” without uploading each time.