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Subscription management is only available on the platform where you originally paid. You can cancel your subscription through the following paths.

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How to cancel subscription (by platform)

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App Payment

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Apple App Store

  1. Open the [Settings(설정)] app on your iPhone.
  2. Tap your [Apple ID] at the top of the screen.
  3. Find the Carat subscription in the [Subscriptions(구독)] menu and select [Cancel(취소)].

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Google Play Store

  1. Open the [Play Store(구글 플레이스토어)] app.
  2. Tap the [Profile(프로필)] icon in the top right.
  3. Select [Payments & subscriptions(결제 및 정기 결제)] → [Subscriptions(정기 결제)].
  4. Find the Carat subscription and select [Cancel(취소)].

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Web Payment

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Plus / Pro Plan

  1. Log in to the Carat website.
  2. Select [Account nickname(계정 닉네임)] at the bottom left → [Settings(설정)] menu.
  3. Go to [My Credits(내 크레딧)] page, click [Subscription & Usage(구독•사용 관리)] at the top right, and click [Cancel Subscription(구독 해지)].

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Business Plan

  • Business plan cancellation can be requested through your dedicated manager or Business Inquiry.

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After cancellation

Even after canceling, you can continue using paid plan benefits until the end of your already-paid subscription period. When your subscription period finally ends, your account will automatically switch to free user status.
Refund InformationCanceling your subscription prevents the next payment and is different from a refund. If you need a refund, please refer to the Billing & Refunds document.