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This page covers plans, credits, and billing for a personal workspace. Prices, benefits, credits, and billing or refund paths can differ for a team workspace. For team guidance, see Get started with team plans and Manage team billing, seats, and credits.

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Payment methods

  1. App: Follows the payment method registered with Apple App Store or Google Play Store (in-app purchase).
  2. Website:
    • Plan subscription: Register a credit or debit card for recurring payments.
    • Boost recharge: In addition to card payments, convenient payment options like Kakao Pay and Naver Pay are supported.
  3. Bank transfer: For corporate contracts, bank transfer (with tax invoice) is supported through Business inquiry.

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Receipt issuance

Payment receipts can be found on the platform where you made the payment.

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1. App

Google Play Store (Android) [Play Store(Play 스토어)] → [Profile icon(프로필 아이콘)] → [Payments & subscriptions(결제 및 정기 결제)] → [Budget & history(예산 및 내역)] → Select transaction → [View(보기)]
You can find it faster by searching for ‘Google Play Order Receipt’ in your Google account email.
Apple App Store (iOS) [Settings(설정)] → [Your Name(사용자 이름)] (Apple ID) → [Media & Purchases(미디어 및 구입 항목)] → [View Account(계정 보기)] → [Purchase History(구입 내역)] → Select payment
You can find it faster by searching for ‘Receipt from Apple’ in your Apple account email.

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2. Website

Print receipt directly You can view and print receipts from the settings page on the website. [Account nickname(계정 닉네임)] (bottom left) (on mobile web, open the top-left [Menu(메뉴)] (☰) first) → [Settings(설정)] → [My Credits(내 크레딧)] → [Subscription & Usage(구독•사용 관리)] Check payment email Payment confirmation emails sent to your registered email can also serve as proof of payment. Search for the following in your mailbox.

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3. Corporate payment

If you paid under a corporate contract, you can request tax invoices (bank transfer method) through Business inquiry.

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Billing cycle

  • Monthly subscription: Automatically billed every month on the same date and time as when you started your subscription.
  • Annual subscription: Automatically renewed 1 year from the date you started your subscription.

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How to request a refund

  1. App: [Profile(프로필)] → [Menu(메뉴)] (☰) → [My Credits(내 크레딧)] → [More(더보기)] (…) → [Payment History(결제 내역)] → [Refunds(환불 신청)]
  2. Website: [Account nickname(계정 닉네임)] (bottom left) (on mobile web, open the top-left [Menu(메뉴)] (☰) first) → [Settings(설정)] → [My Credits(내 크레딧)] → [Subscription & Usage(구독•사용 관리)] → [Refunds(환불 신청)]
Personal plan and personal credit refund policy (varies by payment platform)For a team plan, open [Settings(설정)] → [Team plan(팀 플랜)] → [Payment history(결제 내역)] to check eligibility and the estimated amount. If no direct request button appears, contact Customer Support.Website payments: According to Terms of Service Articles 25 and 26, a full refund is available if you have not used any usage within 7 days of subscription. If usage has been consumed, monthly payments and usage recharges are not eligible for refund, while annual payments may receive a partial refund.One exception: Premium Annual, Max Annual, and Pro Annual paid on the Carat website on or after September 1, 2026. Those payments carry no penalty fee and are settled under the addendum (months used, plus any usage above your credit allowance, with unlimited generations counted in). See Cancelling an annual plan that includes unlimited benefits.App payments (Apple App Store / Google Play): These follow each store’s refund policy and review outcome; the website-based conditions above (7-day full refund, 10% penalty fee, annual partial-refund formula) do not apply.