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Payment methods

  1. App: Follows the payment method registered with Apple App Store or Google Play Store (in-app purchase).
  2. Website:
    • Plan subscription: Register a credit or debit card for recurring payments.
    • Boost recharge: In addition to card payments, convenient payment options like Kakao Pay and Naver Pay are supported.
  3. Bank transfer: For Business plan, bank transfer (with tax invoice) is supported through Business inquiry.

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Receipt issuance

Payment receipts can be found on the platform where you made the payment.

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1. App

Google Play Store (Android) Play Store → Profile icon → Payments & subscriptions → Budget & history → Select transaction → View
You can find it faster by searching for ‘Google Play Order Receipt’ in your Google account email.
Apple App Store (iOS) Settings → Your Name (Apple ID) → Media & Purchases → View Account → Purchase History → Select payment
You can find it faster by searching for ‘Receipt from Apple’ in your Apple account email.

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2. Website

Print receipt directly You can view and print receipts from the settings page on the website. Account nickname (bottom left) → Settings → My Credits → Subscription & Usage Check payment email Payment confirmation emails sent to your registered email can also serve as proof of payment. Search for the following in your mailbox.

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3. Business payment

Business plan users can request tax invoices (bank transfer method) through Business inquiry.

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Billing cycle

  • Monthly subscription: Automatically billed every month on the same date and time as when you started your subscription.
  • Annual subscription: Automatically renewed 1 year from the date you started your subscription.

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How to request a refund

  1. App: Profile → Menu (☰) → My Credits → More(…) → Payment History → Refunds
  2. Website: Account nickname (bottom left) → Settings → My Credits → Subscription & Usage → Refunds
Refund policyAccording to Terms of Service Articles 25 and 26, a full refund is available if you have not used any usage within 7 days of subscription. If usage has been consumed, monthly payments and boost recharges are non-refundable, while annual payments may be partially refunded.