What are credits?
Credits are consumed when using features like chat, image, video, and audio generation in Carat AI. Credits are deducted from your balance each time you use a feature.Checking credits
- App: Bottom [Profile] → Top right menu (☰) → [My Credits]
- Website: Bottom left [Account nickname] → [Settings] → [My Credits]
Credits screen details
You can transparently check your balance status in the following ways:- Multi status bar: Separate status bars are created for subscription plans, top-ups, and free credits, allowing you to see the remaining amount and individual expiration dates at a glance.
- Daily free credits: Only activated when you have exhausted all paid/promotional credits.
- Benefit information: You can check the currently applied promotional benefits in the [Benefits in use] section at the bottom of the screen.
Credits deduction criteria
Credits are deducted differently depending on the type of task and the AI model used. Videos require more credits than images, and high-performance video models like Sora2 and Veo3 require more credits than basic video models.For the most accurate and up-to-date credits information by model, please refer to ‘How much can I use with each plan?’ on the Upgrade page.
Credits expiration and deduction order
Credits are consumed in order of shortest expiration date. If you have paid/promotional credits, they will be consumed in order of shortest expiration date, and daily free credits will be provided when all is exhausted.- Subscribers/Top-ups: Subscription credits and top-ups are each valid for 1 month from the recharge date.
- Daily free credits: Recharged every 24 hours after use, and remaining credits do not carry over and expire.
Expired credits are automatically forfeited and difficult to recover. Please check the ‘Credits expiration date’ on the screen.
Credits history
You can view detailed credits history to see when, which features, and how much you used.How to access
- App: Bottom [Profile] → Top right menu (☰) → [My Credits] → Top right […] → [Credits History]
- Website: Bottom left sidebar [Account nickname] → [Settings] → [My Credits] → Top right [Subscription & Usage] → [Credits History]
When you run out of credits
- Free users
- Subscribers
Please wait until the next free credits recharge time (24-hour cycle).
Daily lucky credits
Paid subscribers receive daily lucky credits benefits.- How to receive: Click the ‘Get today’s lucky credits’ banner that appears when starting a new chat on web or accessing home on app.
- Reset time: Daily at 9 AM KST (UTC 00:00)
- Validity: 24 hours after receiving
| Plan | Max Lucky Credits |
|---|---|
| Plus | Up to 700 credits |
| Premium | Up to 1,400 credits |
| Pro | Up to 3,500 credits |
| Business | Up to 1,400 credits |
Lucky credits event period: Until April 30, 2026. For more details, see Daily lucky credits guide.