Different features and models consume different amounts of usage.
Therefore, even if you have remaining usage, generation may be restricted if it’s less than what’s required for the requested feature.
Causes of restrictions
- Complex requests through the AI agent
- Attempting to use high-usage paid features like video editing or advanced models
- Requesting tasks that require more usage than you have remaining
Especially for free users, there are limited usage restrictions, so if you want to use more features, please consider a subscription plan.
When your credits run out, you cannot use an agent conversation. Choosing a model inside a chat still requires separate conversation credits. Unlimited benefits cover generation costs for eligible models and options, not the agent’s conversation costs. If you have enough conversation credits, eligible generation in the agent can still use your unlimited benefit. The generator is the way to keep generating without a conversation when your credits are zero. To generate images or videos with models and options included in your account’s unlimited benefits, open the Generator(생성기). On the web, use [Generator(생성기)] in the left sidebar (open the top-left ☰ on mobile web); in the app, go to [Home(홈)] → top-left menu (☰) → [Generator(생성기)] (app version 2.281.0 or later). The generator uses no conversation credits, but accounts without the benefit and models or options outside its coverage still require credits.
If you generated through MCP (Carat connected to Claude or another AI tool), the unlimited benefit doesn’t apply: credits are deducted even for unlimited-eligible models, and generation stops when your balance isn’t enough. See Unlimited benefits don’t apply through MCP for details.
Check credits per model
You can check the credits deducted per generation for each model before requesting it.
- App: [Home(홈)] → Tap the [Sparkle icon(반짝이 아이콘)] (✨) at the bottom-left of the chat → Select a model → View the per-generation credits on the detail screen.
- Web: Click the [Sparkle icon(반짝이 아이콘)] (✨) at the bottom-left of the chat → Select a model → View the per-generation credits on the detail screen.
The credits shown are based on the default options. Setting a higher count, resolution, or length than the default will deduct more credits.
