AI image/video generation processing time may vary depending on the model used, prompt content, and server conditions, and may be delayed in some cases. Generation is processed in order, so please wait a moment.
Slow generation and a task stuck on ‘In progress’ have different causes. If the result is already in your library, generation has finished, so check My task is stuck on ‘In progress’ instead of this page. If the result isn’t in your library either, the factors below may be delaying it.
Factors affecting processing time
- Model type: Generation time may vary depending on the model used.
- Prompt content: Complex or detailed prompts may require more processing time.
- Video length and resolution: Longer videos or higher resolutions require more time.
- Server load: Generation times may be delayed overall during peak hours like evenings or weekends.
If generation is not completed after more than 20 minutes or repeatedly fails and delays, please contact customer support.
