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This page covers plans, credits, and billing for a personal workspace. Prices, benefits, credits, and billing or refund paths can differ for a team workspace. For team guidance, see Get started with team plans and Manage team billing, seats, and credits.
If unlimited Carat Video (‘Carat Video Generation’, the LTX model) doesn’t generate, or deducts credits, it’s usually one of three things: (1) the request doesn’t fit an unlimited generation method or model, (2) you’re low on credits, or (3) you generated through MCP (Carat connected to Claude or another AI tool). Unlimited benefits don’t apply through MCP, so Carat Video (LTX) deducts credits there. If that’s your case, read Unlimited benefits don’t apply through MCP instead of this page. First, check the two unlimited generation methods below.

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How to generate unlimited Carat Video

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If it’s blocked because you’re low on credits (use the Generator)

Generating unlimited video doesn’t use credits in itself. But chatting with the agent uses credits for the reasoning behind each answer, so when you’re low on credits, even unlimited video may not generate.
When you’re low on credits but want to make unlimited video, use the Generator(생성기). You pick a model and generate without a conversation, so unlimited-eligible models keep working even at 0 credits. On the [Video(영상)] tab, select Carat Video (LTX).
  • Web: [Generator(생성기)] in the left side panel, or carat.im/generator
  • App: [Home(홈)] → Top left [Menu(메뉴)] (☰) → [Generator(생성기)] (app 2.281.0 or later)
If you top up your credits, you can continue with the agent as well. In that case, say “Use Carat Basic Video (LTX 2.5)” to receive the unlimited benefit.

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What the unlimited benefit doesn’t cover

The following aren’t included in the unlimited Carat Video benefit.
  • Directly editing specific elements in a video: Picking out and directly editing specific elements inside an already-generated video isn’t supported yet.
  • Sound effects and background music: Not covered by the unlimited benefit, so credits are deducted.
  • Some external video models: Advanced external models like Kling, Google Veo, and Seedance 2.0 aren’t covered. (Seedance 2.0 mini is the exception: unlimited for a set period from the payment date (1 day on Premium, 3 days on Max, 7 days on Pro) on Premium, Max, and Pro accounts that subscribed or upgraded to annual during the promotion window).
In Agent 2.0, a Seedance-family model runs as the default video model for performance. To generate with unlimited Carat Video (LTX), request it explicitly by saying “Use Carat Basic Video (LTX 2.5)”.

Is Carat Video unlimited on Premium/Max/Pro?

Carat Video unlimited benefit by plan

What is the 'Carat Video Generation' model?

The Carat Video (LTX) model and how to call it explicitly in Agent 2.0

Full guide to unlimited benefit coverage

See at a glance which models are unlimited and which deduct credits