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Your unlimited promotion benefits are active and working correctly. However, if you notice credits being deducted, please check the following 4 scenarios.

When credits are being used

Even if you have unlimited benefits (image/video generation, etc.), AI agent conversations are charged separately from credits. AI agent conversations use LLMs (large language models) and are not included in the unlimited benefit scope.Your unlimited image or video generation is not affected. Check your credits history to see if the deducted items are AI agent conversations.How to check credits history:
  • App: Bottom [Profile] → Top right menu (☰) → [My Credits] → Top right […] → [Credits History]
  • Website: Bottom left sidebar [Account nickname] → [Settings] → [My Credits] → Top right [Subscription & Usage] → [Credits History]
Promotion benefits are limited to specific image models (e.g., Nanobanana, Z-Image). If you also use other high-cost features such as video generation (Sora, Veo, etc.), Lipsync, or Midjourney, your total allocated credits may be consumed.
  • Subscribers from Nov 21–30, 2025: Only Nanobanana Pro 1K and 2K resolutions are unlimited. Using 4K resolution will deduct credits.
  • Subscribers from Dec 1, 2025 onward: Only Nanobanana Basic is unlimited. Using Nanobanana Pro will deduct credits.
For detailed benefit scopes, see Nanobanana promotion terms.
Promotions apply when an active promotion is running at the time of your first subscription. If you subscribed before the promotion started, the benefit does not apply.

Promotion benefits guide

Benefits and maintenance policy by signup date

Nanobanana promotion terms

Scope of Nanobanana Pro/Basic unlimited benefits

Unlimited video generation

Unlimited video generation for Pro/Business plans

Does AI chat use credits?

Why AI agent conversations deduct credits

How to check credits history

How to view your credits history on app and web

Notes

  • When switching to the free plan: The Nanobanana Pro feature is not available on the Free plan.