How to request a refund
- App
- Website
- Tap [Profile] at the bottom right of the app.
- Tap the [Menu (☰)] icon at the top right.
- Go to [My Credits].
- Tap [More(…)] at the top right.
- Select [Payment History].
- Tap the [Refunds] button.
- Select the payment you want to refund and complete the process.